Our Staff

ZEP's team of mountain bike coaches is unique because we only use instructors with the highest levels of certification and teaching experience in not just the mountain bike industry, but also the snowsports industry. All our coaches are Level 4 certified in the winter (representing the top 1% off all ski and snowboard instructors) and are a minimum of PMBI Level 2 certified in the summer... currently the most extensive, and challenging MTB Instructor Certification course in the world.

Professional, passionate about mountain biking and teaching, and all focused on making your ZEP experience the ultimate, biking memory. These guys will show you a great time and know the Whistler Valley and Bike Park Trails like the back of their gloves!

Paul Howard | @phoward21


ZEP Instructor Paul HowardPaul started his mountain biking passion in the early 90’s and started teaching mountain biking in 1998, in Australia. Originally from the UK, he has continually developed his trade to become one of the industries most highly skilled and respected instructors. As a professional snowboard and mountain bike instructor, Paul has trained, mentored and certified countless coaches, instructors and guides from all over the world.

2019 marks the 20th year of Paul teaching mountain biking, professionally!

After developing multiple mountain bike teaching and instructor training programs, Paul has pioneered his experience and knowledge into the industries most sought after and respected mtb instructor certifications, and is co-founder and Technical Director of the Professional Mountain Bike Instructors Association (PMBIA). The PMBIA today is the global standard for mountain bike instructor certifications. Paul still loves to ride, coach and race (when time permits!) as much as ever and is stoked to help anyone ride better from first timers, to world cup athletes.

Paul heads up the ZEP Team, taking care of program design, staff training and coaches many of the ZEP camps and programs throughout the season. Riders and coaches from all over the world visit Whistler every year, specifically to ride and learn from Paul.

  • ZEP Founder, Owner & Head Coach
  • PMBIA President & Technical Director
  • PMBIA Master Course Conductor
  • Crankworx Garbanzo Masters top 20
  • Crankworx Aline Master 6th
  • Wilderness First Responder 80hr, since 1999
  • CASI National Evaluator Training Team Member
  • Canadian Interski Team Member 2015
  • CASI Level 4 Instructor
  • CASI Level 3 Course Conductor
  • CASI Park & CASI Race Instructor
  • Whistler Blackcomb Head Snowboard Trainer 8 years
  • B.Sc. Genetics (U.C.L)
  • Fun “Paul” Fact: He didn’t learn to walk until he was 2 yrs old!

Ross Dunlop | @rosstdunlop


ZEP Instructor Ross DunlopRoss is our most senior coach and Paul’s “right-hand man”. He’s Scottish, easy on the eyes, faster than many pro’s, a local mentor for many bikers and boarders (everyone wants to ride with Ross), a mountain biker since childhood and local trail builder, actively involved in the community. Along with his experience as one of snowboarding’s elite level coaches working with prospective Olympians in the “off season”, Ross brings a riding skill and personality to ZEP that sees our clients request his services, year after year. Modest, humble and crazy good at any sport he chooses to do, Ross exemplifies ZEP’s values of being the best, without the ego.

Ross plays a key role as the ZEP Racing Program Director, overseeing the ZEP Racing Youth Development Programs, Coach Training, Long Term Coaching Plans and logistics. Ross also coaches a lot of the ZEP MTB CAMPs and has many returning ZEP Private clients, each year.

  • ZEP Coach 7+ years
  • PMBIA Level 3 Skills Coach
  • PMBIA Course Conductor & Tech Team Member
  • Wilderness First Aid
  • EWS Whistler, Amateurs, 2014 - 6th (first ever Enduro race!)
  • Regular Phat Wednesdays Competitor - top 10 finisher
  • CASI Level 4 Instructor
  • CASI Park & Level 1 Course Conductor
  • World Cup Boardercross Coach for Reign Snowboarding
  • Past Whistler Blackcomb Snowboard School Trainer
  • Neil Edgeworth Banked Slalom, Amateurs, 2015 - 1st (ahead of pro times)
  • Fun “Ross” Fact: Ross can’t touch his toes with straight legs

Charles Renaud-Roy | @chuckrenaudroy


ZEP Instructor Charles (Chuck) Renaud-RoyCharles (Chuck) is our friendly French-Canadian with a distinguished back ground as a server in the restaurant business for over ten years. His personality and customer service skills have translated into Chuck becoming a great coach, along with his long history in mountain biking. Chuck lives to ride his bike, help others do the same and is another active member of the Whistler MTB community. Our clients are always pumped after a day riding with Chuck. His modesty and good nature provides a perfect platform to coach all the riders and racers that Chuck works with.

Chuck is a key component to ZEP, helping as our Operations Assistant for any and all jobs we need doing, to keep our programs running strong!

  • ZEP Coach 5+ years
  • PMBI Level 3 Skills Coach
  • Wilderness First Responder
  • Tourism Management & Development Diploma
  • Crankworx EWS Volunteer
  • Regular Phat Wednesdays Competitor
  • Regular WORCA Toonie Competitor
  • Fun “Chuck” Fact: Paul is faster than him… sometimes!

Jake Boling | @jake_boling


ZEP Instructor Jake BolingHaving coached for the Whistler Bike Park for many years, ZEP is excited to have Jake with his experience and skills, join our team. Jake’s experience in the snowboard industry, has made him one of a great mountain bike instructor & coach. With an easy going nature and friendly personality, our clients love riding with Jake, progressing their skills in a fun, safe, non-intimidating environment. We look forward to having Jake on our team for many more years.

During his time at ZEP, Jake has solidified his position with many private request clients, year on year, and has had great success as a PMBIA Course Conductor, training many coaches in the industry. Jake’s coaching style and easy-going nature make him a firm favourite for students everywhere.

  • ZEP Coach 4+ years
  • PMBI Level 2 Instructor
  • PMBIA Course Conductor
  • Whistler Bike Park Coach 4 years
  • Wilderness First Aid
  • Whistler Blackcomb Snowboard School Trainer
  • CASI Level 4
  • CASI Course Conductor
  • Fun “Jake” Fact: He shampoos and conditions his hair every day

Dave Weeks | @weeksey44


ZEP Instructor Dave WeeksDave has been riding bikes pretty seriously since he was a wee lad, with regular trips to the alps in his teenage years. Biking has always been a passion and big part of Dave’s life. He joined the MTB club at university and entered his first race at the Uni Championships. Realizing he still still had a lot to learn, Dave’s interest in the sport continued to grow.

Following graduation, Dave made the pilgrimage to Whistler and six months later he had moved here permanently! He’s been coaching with Whistler Bike Park and the esteemed Summer Gravity Camps for multiple seasons and worked his way up to becoming a staff training for the Whistler Bike Park School.

Dave’s riding skills are incredible and his open mindedness and ability to learn quickly, has made him a very skilled and adaptable coach. Dave heads up our ZEP GROM FREERACERS Team and excels at developing the young riders, throughout each season. At weekends, Dave is also a Course Conductor for the PMBIA.

  • ZEP Coach for 2 years
  • PMBIA Course Conductor
  • PMBIA Level 3 Skills Coach
  • Wilderness First Aid
  • CSIA Level 2 Instructor
  • Regular Crankworx Competitor
  • Regular Phat Wednesdays Competitor
  • Fun “Dave” Fact: He’s much heavier than he looks and loves pedalling uphill.

Jo Perrott | @joperrott1


ZEP Instructor Jo PerrottJo is originally from Wales but after going travelling in New Zealand many moons ago and discovering mountain biking, she ended up still over there 12 years later! Jo has a background in swim instructing, and got into mountain bike instructing a few years ago. She loves riding and is having trouble thinking of anything she would rather do as a job! As well as riding mountain bikes, Jo has also spent a lot of time flying small planes and has a pilot licence with aerobatic rating. Jo lives to have fun and loves sharing the stoke for MTB with others!

Jo attended the five-week ZEP INSTRUCTOR ACADEMY in 2017 and we were pleased to offer her a job, the following season. She’s a natural coach, with great riding skills, patience and an ability to explain things simply and clearly. We are so stoked to have Jo on the team!

  • ZEP Coach for 2 years
  • PMBIA Level 2 Instructor
  • Women’s & Kids Coach in New Zealand
  • EWS Whistler 2017, 3rd Amateur Women
  • EWS Whistler 2018, 6th Amateur Women
  • Regular participant in local Downhill and Enduro races
  • Wilderness First Aid
  • Fun “Jo” fact: She’s a stunt plane pilot!

Javier Munoz Santos | @javier_munoz_santos


Javier started skiing & riding bikes in his hometown of Cercedilla, Madrid, Spain at the age of 3. From a young age he was exposed to trial bike, transitioning to Cross country, DH, Enduro, BMX and Pump track. In 1998 Javier became a Professional Skier & Mountain biker, a passion that lead him to the Mecca of outdoors sports, Whistler BC Canada.

Javier moved to Canada in 2007 to continue his professional career in Whistler, where he still lives today. In the summer season, Javi coaches our ZEP Instructor Academy Programs, ZEP Privates and is a Course Conductor for the PMBIA. Javi also works for Whistler Blackcomb as a where he is the most requested guide for private lessons. He also works with Summer Gravity Camps, and trains Whistler Blackcomb’s bike guide staff.

In the winter season Javier works as a Ski instructor, Heliski Guide & Coach. Prior to that he worked as a Ski, Snowboard and Bike Instructor for 10 years in Europe. During that time he also coached Pre-National ski race teams, guided in the Backcountry and competed in Slalom, GS, Freestyle & Freeride on the European circuit.

  • ZEP Coach for 3 years
  • Professional Mountain Bike Instructor Association - Course Conductor
  • Professional Mountain Bike Instructor Level 2
  • European Mountain Bike Guide Level 1
  • Canadian Ski Patrol First AID
  • Wilderness First Responder 80hrs
  • C.S.G.A. Canadian Ski Guide Association Level 1
  • C.A.A. Canadian Avalanche Association Level 1
  • Whistler Blackcomb Ski Instructor Level 3
  • Whistler Blackcomb Ski Coach Level 2
  • Fun “Javi” Fact: Javi is an amazing cook and makes the best Paella in the world!